mum ♥ cake
Standard Delivery: £2.75 and FREE for orders over £30
All of the cutlery is made to order by us, 'the Spoonettes', and we aim to dispatch orders within 5 days - this lead time does vary though and we often process orders much quicker (fuelled by caffeine & fast techno music).
Express Next Day Service: £9.50
We also offer a Next Day Express service if you need a quicker turnaround with recorded delivery; please note our cut off time for Next Day is 1pm.
Express Next Day Saturday Service: £12.00
If you place your order before 1pm on a Friday and need it for Saturday, you will need to select this option. Unfortunately Royal Mail charge more for this service so we need to do the same.
We deliver to all countries excluding Australia & New Zealand - we now have a team of Australian Spoonettes based in Sydney who run www.thecutlerycommission.com.au for customers based in AU and NZ.
International Tracked & Signed: £9.50
We want you to be 100% happy with your order – and we are certain you will be! But if you’ve purchased a non-personalised item and you wish to return it you have 7 days to notify us to request an exchange or refund.
Unfortunately, some items are non-cancellable and non-refundable: Anything that’s made to your specific requirements, is personalised or otherwise can't be resold due to a bespoke element. Or creative pieces that are specially commissioned when you place an order.
Please therefore double-check all the personalisation details before checkout to avoid disappointment.